Terms and Conditions

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Terms and Conditions 

By using this website or ordering any merchandise from RIVER ROAD BOOKS LLC ("RIVER ROAD BOOKS LLC"), you acknowledge that you have read and understand these terms and conditions of use ("Terms of Use") and agree to be bound by them, to the extent permitted by applicable law. RIVER ROAD BOOKS  LLC retains the right to change or modify these Terms of Use from at its discretion. Please review these Terms of Use to ensure your acceptance. If you do not agree to these Terms of Use, you are not authorized to use this website or to purchase any merchandise from this website.

License

Your use of this website is under a limited license to access and make personal use of this website. This license does not include the right to download (except for page caching), modify, reproduce, or resell any part of the website's content; use any robot, spider, data miner, or other means to extract and gather data from the website; or otherwise use this website or any of its content in any manner other than the manner in which it is intended to be used, unless you first obtain RIVER ROAD BOOKS LLC express written consent.

Termination of Usage

RIVER ROAD BOOKS LLC may issue a warning, temporarily suspend, indefinitely suspend, or terminate your right to use or access all or any part of this website, including any account hereon, without notice, for any reason in RIVER ROAD BOOKS  LLC sole discretion, including, without limitation, violation of the Terms of Use or RIVER ROAD BOOKS LLC belief that such use or access would violate any applicable law or would be harmful to the interests of, or potentially cause financial loss or legal liability to, RIVER ROAD BOOKS LLC or another user.

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
  To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  To send periodic emails

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. 

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

River Road Books. 759 River Road Fair Haven, NJ 07704.  732-747-9455 riverroadbooks@verizon.net

Sales, Shipping, and Return Policies

Below you'll find information about our sales policies, shipping information, and other frequently asked questions.

SHOPPING ONLINE

Online shopping is quick and easy, but if you have any questions about using our website, please feel free to give us a call at (732)-747-9455. We're happy to help!

To search for a specific title, use the search bar in the upper right-hand corner of your screen. Place items in your shopping cart and proceed to checkout through our order form. 

BOOK AVAILABILITY

All of our titles are subject to availability. Prices may be subject to change. Please call us at 732-747-9455 to confirm the availability and price of a book.

We maintain the in-store availability of titles on our website as accurately as possible. Changes to our inventory are automatically uploaded to our website every 24 hours. They do NOT happen in real time. 

PAYMENT METHODS

We accept Visa, Mastercard, American Express, Discover, and River Road Book Gift Certificates.

ORDER AND DELIVERY INSTRUCTIONS

You may choose to pick up your online order here in the store, or we can ship it to you. Our online ordering department will send you an email to confirm that we've received your order, and will inform you again when your purchase is complete and your shipment is on its way.

RETURNS

All returns are handled on a case-by-case basis, subject to management discretion. Please note that we can process returns and refunds only for items purchased from River Road Books. Returned items must be in their original, salable condition.

To return an item purchased in the store, just bring in the item along with your receipt within 30 days of the purchase date. With your receipt, we're glad to offer you a refund in the form of store credit. Some special order items may not be returnable.

Need to return an item purchased online that arrived damaged? Did we send you the wrong book? (All online orders are processed by real people who occasionally make mistakes!) Give us a call at 732-747-9455. 

CUSTOMER SERVICE

We hope you'll find the experience of shopping online as enjoyable as the experience of shopping in our store. Anything we might be able to do for you in the store, we're glad to try to do online, whether it's gift-wrapping, having a book autographed, answering questions, or helping with book suggestions. Please don't hesitate to call us during store hours at 732-747-9455, and we will be happy to assist you!

Contact Us

For any questions or support, contact us by phone at 732-747-9455, email us at riverroadbooks@verizon.net, or write us at River Road Books 759 River Road Fair Haven, NJ 07704